Help Center

Help Center : Login and Passwords

Ikbis keeps asking me to login, even though I fill in my username and password correctly. What should I do?

Please ensure that you have cookies turned on in your browser. Most probably you are using Internet Explorer, so you can follow these steps:

1. Go to the Tools menu
2. Choose Internet Options
3. Select Privacy Tab
4. Choose Advanced
5. First and Third Party Cookies should be set to “Accept”.

Ikbis “Remember me” feature doesn’t work. It keeps signing me out. What should I do?

In certain browsers, like Opera and Firefox 2.0, the browser can be set to delete cookies every time you exit the browser. Make sure that such features are not turned on. If you continue to experience problems with the “Remember me” feature, please contact us at help@ikbis.com

How do I change my password?

You can change your password from My Account. Once you are logged in, you can find the links for the My Account pages in the top bar of the page and also in the footer area.

I forgot my username and password. Can’t the user retrieve his username by entering his e-mail?

If you forgot your password only, you can retrieve it from here. If you forgot your username, then hard luck : ) You will need to search for your username or simply try to remember it! You can do a people’s search from here, this might help! We are fanatic about remembering your Ikbis username!

Can I change my username?

No. Your username is your identity on Ikbis. Just like in real life, almost all people on Earth won’t change the names their parents gave them, at least you chose it this time!

Can I delete my account on Ikbis?

Yes. Log into your account, and go to the My Account page. You will find a link to delete your account. Once you delete your account, an e-mail confirmation will be sent to you. After confirmation is received, the account will be deleted instantly. We will not ask you any questions. Deleting your account will permanently remove all your photos and videos on Ikbis.